1. Introduction
Welcome to Rashi One Way Cabs ("we," "our," or "us"). We operate under the domain name rashi-one-way-cabs.in. We are committed to protecting the privacy and security of your personal data. This Privacy Policy details how we handle the information collected from our website visitors and users who book outstation taxi services through our online inquiry and booking form.
2. Information We Collect
When you interact with our website, request pricing, or place booking orders, we collect personal details necessary to provide you with an accurate quote and coordinate your trip. This information includes:
- Your Full Name: To address you and register your cab reservation.
- Mobile Number: To connect you with our operations support desk and drivers, and to submit quotes via WhatsApp.
- Email Address (Optional): To send booking receipts and corporate trip invoices if requested.
- Journey Coordinates: Pickup address, drop city, and destination locations.
- Time Coordinates: Date and time of your scheduled pickup.
- Travel Parameters: Number of passengers, luggage details, trip type (One Way or Round Trip), and selected vehicle categories.
3. How We Use Your Information
We use the collected information solely to fulfill your travel requests and provide high-quality customer support. In particular, we use it to:
- Validate travel details and construct instant fare estimates.
- Route your reservation details into WhatsApp to establish a direct connection with our support desk.
- Coordinate driver allocations and share your pickup location with our designated chauffeurs.
- Send confirmations, billing updates, and resolve service queries.
- Maintain historical booking registers as required under local transportation regulations.
4. WhatsApp Booking & Third-Party Actions
Our website utilizes the WhatsApp API to fast-track bookings. When you click "Book Cab Now (Confirm via WhatsApp)", the form information is compiled into a text link and redirected to WhatsApp Web or the WhatsApp mobile app. By choosing this action, you agree to share your name, phone number, and route details through the WhatsApp platform, which operates under its own privacy policies.
5. Data Sharing & Security
We implement rigorous security practices to protect your contact numbers and booking logs. We do not sell, rent, or trade your personal information with third-party marketing companies. Your details are shared only with:
- Allocated Chauffeurs: Sharing your name, phone number, and pickup address is necessary to facilitate your ride.
- Legal Authorities: If required to comply with judicial mandates, traffic rules, or government regulations.
6. Cookies & Tracking
We use essential cookies and web analytics (such as Google Analytics) to check traffic quality, evaluate section performance, and optimize our landing page layout. These cookies do not store personally identifiable records.
7. Policy Updates
We reserve the right to revise this Privacy Policy at any time. Any changes will be posted directly on this page with an updated revision date.
8. Contact Us
If you have any questions, concerns, or requests regarding your personal data privacy, please reach out to us at:
Email: info@rashi-one-way-cabs.in
Hotline: +91 9279767448
Office: Office No. 12, Ground Floor, Golden Plaza, Near Central Mall, VIP Road, Raipur, CG, 492001